Mölndal & Härryda Sotarna Ulf Gustavsson AB

The chimney sweep who was here did a quick and good job but everything around was under pure criticism. I gave my contact details 4 times and they still called the wrong number every time. I had to reschedule because they called the wrong number. Doesn't seem to have a working system and no working communication in the company 😡

Warning! Beware of this rogue company. I don't know how many people may have been scammed by them since they were contracted by some of the municipalities in the Greater Gothenburg emergency services area, but it's probably a lot. They don't even succeed with such a simple task as invoicing according to the decided chimney sweeping rate. And as a customer, you apparently shouldn't be able to trust contracted companies, but here you are required to stand up for yourself and refer to what is right and proper. Incredibly embarrassing and a total scandal regarding procurement. If you can't trust them to follow the requirements for contracted chimney sweeps, how the hell are you supposed to trust that the sweeping will be carried out correctly?

Really terrible service. I called them just over 2 months ago. Called 2 times and emailed 1 time to get a brick swept. They promised to get back with a time but never called back. Got the same answer over and over again "we'll get back with a time". The girl who answered the phone was anything but serious and pleasant in her treatment. How can Härryda municipality use you as regular sweepers I don't understand. Will do everything to avoid you in the future. You didn't fix such a simple thing as an appointment, how can anyone trust you to deal with sweeping and fire safety!

Hired for an inspection of a stove installation, he was there for less than 1 hour and checked a bit, of course it cost 2500 SEK! A little tired of this whole industry.

Nice and helpful! The person who visited me also gave me great advice for my first freestanding stove that had just been installed and even showed me how to set up the first firewood turnover with the wood I had at home.