Ventilation & Miljö i Hudik AB

I first contacted the company via email, which was stated as the contact method on the website. When I didn't get a response for a week, I called instead. He said he was bad at checking email. (ok? And that from a company...) However, I was then given a quick appointment and they replaced the ventilation fan that was broken. I didn't have to be present and could keep my distance due to the corona, which was good. However, vibrations still persist in the chimney, where the fan is located. Then there was a delay with the invoice and after several weeks, I called, whereupon it was said to have "been a lot but it would go away soon". 2 weeks + later, no invoice. I called again, as I thought it had been lost in the mail. They had prioritized other larger invoices, he said. He took the email address instead and I would get it in "10 minutes". Good, I thought. I still haven't received an invoice. I don't want to keep waiting for an invoice when you have no idea when it will arrive.... Extremely annoying!

Absolutely no service on what they have sold. I have been trying to get service on a pellet stove for 1 year, they just promise and then never hear back😡

Ordered some ventilation work in November. Haven't heard back yet and it's now February 5th. I've been reaching out and calling.

Nice staff. Good selection. Nice exhibition.

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